essential in today’s world

ECRNick is a certified ECR Practitioner who aims to improve Emotional Intelligence (EQ) which is recognised as one of the most essential qualities for any effective leader in today’s fast-changing business environment. This applies to any situation where managing and motivating people is important, such as sales where having the right skills is vital.

Leaders with a high level of emotional intelligence are likely to be more flexible, straightforward, able to adapt and react quickly, take the initiative, build strong relationships and lead by example. This can improve the morale of those around them building loyalty and trust.

Such people have self-belief, empathy, self-awareness, self-control, self-confidence and an optimistic outlook. These so-called ‘soft’ skills can be directly linked to performance and most importantly, can be learned.

This is where we come in, offering the highly-regarded RocheMartin Emotional Capital Report (ECR). The core of the ECR programme is 360 feedback, combined with coaching for rapid EQ development over a four-month period.

In the highly-competitive sales arena, for example, having the right EQ can make all the difference and ECR is an effective tool when hiring or training sales staff. It can save time and resource and ensure their personal development can start immediately. The 360 profile can involve customers which brings added benefit.

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Nick says:

‘Now more than ever, emotional intelligence is becoming the new ‘yardstick’ by which leaders and people in the sales environment are being evaluated.’

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Did you know

As well as face to face we can coach by telephone or via Skype. Online support is available throughout.